The world has witnessed many revolutionary changes in the current century with information technology sector leading from the front. Many ground breaking methods of communication evolved due to this advancement. People started to use these new found ways of keeping in touch with their friends and family enabling more users for a specific product or service. VoIP is one such technology commonly used nowadays.
VoIP, acronym for Voice over Internet Protocol is a revolutionary method which allows users to call & interact with others at any part of the world through Internet. By this facility, a user can call overseas at astonishingly cheap rate when compared to the conventional rates charged by telephone companies. Due to low call charges and many other benefits, the concept of business VoIP was also introduced.
This became popular among the big corporate houses that employ large number of people to monitor the performance of the offices located in various parts of the world. This way they also manage the distant branches, stay in touch with the employees of other region, communicate faster and more importantly get lower call rates. In total, the companies with business VoIP services installed as part of their primary calling method were able to save a considerable amount of money spent on communication.
The biggest advantage of switching to business VoIP is the cost. Since VoIP uses broadband internet connection for transferring data, you don’t end up paying huge line charges to the local telephone company. The system can be easily setup, since the important requirements are Computer and an Internet connection, which almost all companies has. Moreover since it works through Internet and all settings are automatically detected, calls can be made immediately after connecting the phone. So this concept is hugely supportive to those who keep change their offices often.
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Price is only one of many factors that should be evaluated when selecting a Hosted VoIP Provider. When you consider that your company’s phone system is the primary means by which employees and customers, communicate with your company, then choosing a phone system solely on the basis of price is short sighted at best.
Any savings in the short term will pale in significance to the loss of revenue from a decline in productivity and customer satisfaction. How many times have you called a company after doing research on their product and hung up the phone in frustration because either you were not able to reach a person who could help you or were placed on hold by either a receptionist or an automated system. What a waste.